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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Kinsey

October 30, 2024

5  out of  5
rating by Rick Kinsey
"Sivon is an AWESOME agent! I ran into a major snag with a suspended FL drivers license because I obtained an AL insurance policy while still running on FL plates and drivers license. As a result I could not obtain my AL drivers license until the issue was resolved. Sivon, on my behalf, contacted the FL county and set me up with a solution. She went out of her way to see I was well taken care of and the solution was found. She is very friendly and very professional and will do what it takes to see things are done and done right! I HIGHLY recommend this firm and you should choose Sivon as your agent!"
We responded:
"Thank you for the great review! We’re thrilled to know you had a positive experience with our team member Sivon. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heather

October 8, 2024

5  out of  5
rating by Heather
"They are always so friendly and helpful when I call up there. Best insurance team I've ever worked with."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Our goal is always to provide friendly, helpful service. We're glad we've been able to meet your expectations & appreciate your business."
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jennyturner88

September 27, 2024

5  out of  5
rating by jennyturner88
"Kristi was super helpful and answered all of my questions! The whole office is always so friendly."
We responded:
"Thank you so much! We really appreciate your business, and taking the time to send us such great feedback!"
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Jason Bridgemon

September 17, 2024

5  out of  5
rating by Jason Bridgemon
"Ms Destiny It's a great person. She go out her way to help with any need to get the issue resolved so she does a great job with Company need more People like her on the job !!!!!!!!!!"
We responded:
"Thank you, Mr. Bridgemon. We appreciate your business & review for Ms. Destiny!"
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Talon Safreed

September 13, 2024

5  out of  5
rating by Talon Safreed
"A review for Sivon. Sivon has been absolutely amazing and helpful any time I have questions. Sivon is very knowledgeable and communicates very will to make sure everything you need is taken care of."
We responded:
"Thank you so much for taking the time to review, and the kind words for Mrs. Sivon. We appreciate your business!"
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Nonya B

January 22, 2024

2  out of  5
rating by Nonya B
"I'm giving them 2 stars due to homeowner's and car insurance. They were able to to change my car insurance from full coverage to liability. Then it all went downhill. Since October, I've been harassed constantly by someone (I won't say her name) about life insurance, every 2-3 weeks. All I wanted to change my car insurance. Although I've told her no several times (and she should have gotten the hint when I didn't sign up within a month after telling me) that I already have life insurance and don't need additional insurance. These people don't accept no for an answer. According to them, no means convince you or ask you later. They woke me up from my nap one day with this harassment, so I threw the towel in and decided to block them and switch agents. Now they know for sure, I ain't getting life insurance from them."
We responded:
"Hi Nonya B, First, I'd like to apologize that you felt as if you were being harassed based on my staff member being persistent and wanting to make sure that you were properly insured. My agency takes pride in making sure that our policyholders and their families are properly protected from the unpredictability that life can present sometimes. We constantly do life insurance reviews for our customers. What we find most of the time is that even when customers have coverage, they end up either not knowing exactly what they have, or not having enough based on their current situation. My staff is also trained to be persistent with their follow-ups due to the serious nature of having proper life coverage. I would also recommend maybe sitting down for a review of your current coverage with your new agent to at least get the reassurance that you and your family are properly protected. Lastly, I really appreciate your feedback and will use it as a learning experience & also in training sessions with my team moving forward. "
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Ashlie Cortes

December 13, 2023

5  out of  5
rating by Ashlie Cortes
"10 out of 10 recommend them every time! Sivon helped me get the best quote possible! She went into great detail to help me understand my policy AND was great conversation during the process! Never had such a great experience with insurance agencies before."
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Jorge Sanchez

December 4, 2023

5  out of  5
rating by Jorge Sanchez
"Hello This is a review for Sivon, State Farm agent. I found a very knowledgeable person who was courteous and respectful. She answered all my questions about vehicles and home insurance. This is my first time dealing with State Farm who my daughter referred me to them and I am really great full she did. The agent saved me a very lower quote than what I was paying with my last home and vehicle insurance. I should have done this 24 years ago. 😁 Thank you Sivon. Respectfully Jorge Sanchez"
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Joyce Wilson

December 2, 2023

5  out of  5
rating by Joyce Wilson
"Great!"
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Caitlyn Heredia

October 28, 2023

5  out of  5
rating by Caitlyn Heredia
"Had the easiest transition of coverage from one state to another. Sivon was very helpful and very sweet. Her communication was great!"
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Kathryn Minty

October 11, 2023

5  out of  5
rating by Kathryn Minty
"After speaking with Ms. Sivon, I can tell you that she was very helpful & delightful. It was an absolute pleasure to speak with her !! We even joked about Michigan drivers ( where I’m from) and Alabama drivers. She rates very high in my book. 😊"
We responded:
"Wow, thank you for taking the time to write such a nice review. Sivon rates pretty high in our book as well. Our goal is to make sure that you have those same feelings each time you interact with a Team member in the office. We appreciate your business. "
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Leonard Johnson

September 29, 2023

5  out of  5
rating by Leonard Johnson
"Ms. Sivon Meads was extremely helpful and informative, with a very professional attitude. I found it very refreshing to interact with a insurance agent that put me at ease and made me actually feel that they really cared about me."
We responded:
"Thank you for the kind words Mr. Leonard. At Tobias Kelley State Farm, caring for our customers and taking care of their needs is our #1 priority. We appreciate your business. "
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Courtney Perry

September 25, 2023

5  out of  5
rating by Courtney Perry
"Outstanding service at this branch, always. Everyone you come in contact with is kind, professional, and goes above and beyond to ensure you are taken care of. Destiny was quick, efficient, and incredibly pleasant to work with. Keep up the good work!"
We responded:
"Thank you, Ms. Perry! We appreciate the kind words, and your business. Thank you for entrusting us to keep you covered. "
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Mareze Ellison

September 11, 2023

5  out of  5
rating by Mareze Ellison
"Sivon was great and very helpful with setting up my policy. 10 out 10"
We responded:
"Glad to hear this. Thank you so much!"
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Danny Waters

August 18, 2023

5  out of  5
rating by Danny Waters
"Sivon was wonderful! She was so helpful and courteous. I needed updated information, and she took care of it quickly and professionally!"
We responded:
"Thank you so much for allowing us to insure you, and for taking the time to write a review!"
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Erica Bissette

August 16, 2023

5  out of  5
rating by Erica Bissette
"Thank you guys for all your help!"
We responded:
"Thank you for trusting us with your business!"
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Ess H

August 5, 2023

5  out of  5
rating by Ess H
"If you're looking for an insurance company that cares, contact Sivon!! The time, effort and information she provided, exceeded my expectations and met all coverage needs above and beyond."
We responded:
"Thank you for the kind words!"
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Wyatt Carpenter

July 27, 2023

5  out of  5
rating by Wyatt Carpenter
"Tobias Kelley State Farm Insurance has proven to be an exceptional choice for my insurance needs, and my experience with Sivon Meads has been nothing short of outstanding. Sivon Meads went above and beyond to ensure that I fully understood all the available options. She patiently listened to my concerns and tailored a policy that provided comprehensive coverage while staying within my budget. Her expertise and attention to detail gave me confidence that I was making informed decisions."
We responded:
"Thank you, Wyatt. We appreciate you for allowing us the opportunity to take care of you & your needs!"
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K “KWS” R

July 7, 2023

5  out of  5
rating by K “KWS” R
"Sivon was wonderful helping me navigate the quote process and answering all my questions, volunteering info that was helpful, and helping me get a rate that gives me a lot more for a LOT less than my current provider. Seriously, I'm saving more than 500 bucks, which is a lot for our little family. Thank you so much!"
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Jullien Womack

July 6, 2023

5  out of  5
rating by Jullien Womack
"Sivon did a great job. She is very knowledgeable and has amazing customer service. I’m looking forward to working with her in the future"
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Aimee W

June 29, 2023

5  out of  5
rating by Aimee W
"Sivon Meads was an absolute pleasure to work with. She put together a quote that included auto and renter's insurance for less than what I was paying in auto only from my previous insurance carrier. I highly recommend that you get in contact with her."
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Keri Ann

May 30, 2023

5  out of  5
rating by Keri Ann
"Sivon made the process easy and was wonderful to work with. 5 star!"
We responded:
"We are so glad to hear that. Thank you for taking the time to send in a review. We appreciate you & your business!"
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Shaholunee Bledsoe

May 30, 2023

5  out of  5
rating by Shaholunee Bledsoe
"Sivon is amazing! She knows what she is talking about and she gave me really great advice about what to do and what to not do. She is definitely amazing and I am so grateful for her help today."
We responded:
"Thank you so much! We appreciate your business."
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Gerald T. Blomeyer

April 11, 2023

5  out of  5
rating by Gerald T. Blomeyer
"Very friendly"
We responded:
"Thank you so much for the kind words and taking the time to review. We appreciate you & your business!"
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Lara Ledlow

April 10, 2023

5  out of  5
rating by Lara Ledlow
"Destiny was so sweet and professional! She handled all my needs and was very kind!"
We responded:
"Thank you Lara! Destiny is definitely one of a kind. We will do all we can meet & exceed your expectations. "